The IT Administrator
Oversees the day-to-day management of cloud environments.
Jobs to be done:
When handling multiple services, needs a scalable view to track VPCs, architectures, and service dependencies.
Wants to ensure compliance and operational continuity across environments.
The Cloud Architect
Focuses on designing scalable and efficient cloud infrastructures.
Jobs to be done:
When managing multi-cloud environments, needs a clear and intuitive way to visualize resource relationships.
Wants to identify bottlenecks and optimize architectures with minimal effort.
The DevOps Engineer
Ensures smooth deployment and operations of cloud resources.
Jobs to be done:
When monitoring resources, needs quick access to performance metrics and real-time updates.
Wants to troubleshoot issues and manage services like EC2, WAF, and clusters efficiently.