Liveon the App Store
7core jobs, one app
OTPmobile-number sign-in
AEDprices and checkout in-app
The problem
Exact Fit sells facility and home services, from AC servicing and plumbing to fit-out. Customers needed one place to see what’s on offer, what it costs, and where their booking stands.
What I designed
The customer app: browse and book services, subscribe to yearly maintenance plans, track bookings, raise enquiries and support tickets, and call for emergency help, all in one place.
Design decisions
- Plans up front. Yearly packages sit on the home screen next to the service grid, because a subscription is worth more to the business than a one-off job.
- A service grid you can scan. AC, electrical, plumbing, pest control, handyman, painting, gardening and cleaning, each with a recognisable illustration.
- Details before commitment. Every service page explains what’s covered and lists the specific issues it fixes, with an enquiry button always in reach.
- A checkout that shows the maths. Quantities, discount, taxes and the total are visible before paying, so there are no surprises.
- Sign-in without passwords. Mobile number plus OTP, because that’s how people in the UAE expect a service app to work.
Also in the app
- Addresses, profile, payments and notifications
- Emergency service requests
- Subscription and package management